Being a mentor in a direct sales company can be difficult. Because of the nature of the business, where everyone is their own boss, you cannot TELL your team what to do. You can guide them, and provide the tools and training, but ultimately they have to do it out on their own. Mentoring is not for the faint of heart, there are certain skills and traits one must possess to help make yourself and your team successful. What are some of these qualities and traits you ask? Well, let me share with you some of the traits I think are important for any Direct Selling Mentor:
As a mentor, your downline will undoubtedly have a lot of questions for you. You will be their primary reference when it comes to training and issues. As such you want to make sure that you are approachable and knowledgeable about your companies policies and procedures, current incentives and promotions, and any other corporate announcements. At the same time, you want to guide and teach, NOT do. Show them resources they can use, and answer questions that are not readily available but do not do the work for them. Each recruit’s business is their own to run however they want, and the greatest teacher can sometimes be doing it yourself. On that same token, you need time to run your own business and if you are constantly answering emails or messages your own business can suffer. That’s where “office hours” come in handy. Let your team know when you will be available to answer questions, aim for a few hours a week at least. That schedule will help you stay on track and also provide the needed support for your team members
First of all I don’t even think that a real word but hey, I’m trying to go with a theme here. With that being said, have you ever seen those posts from business coaches of them on their Million Dollar yachts, sipping on champagne and basically flaunting “excessive living”? Well, I have and my first thought is always, “How are you going to help me if you don’t even know where I am coming from?” Let’s face it, most people starting out in Direct Selling are not looking to make millions and millions of dollars. They are looking to supplement their income to help pay for groceries, or sports, or maybe a few trips that would otherwise be out of reach. I started out because I fell in love with the product and the mission, and thought hey why not try to make a little extra cash for that Pool I’ve been dreaming about. As a Direct Seller, I want to be able to go to my up-line and say “hey, I’m really struggling with XX” and have them come back to be with understanding and compassion because they have been there before. It does your team no good if you can’t help each person wherever they are in the process. Being genuine and showing your flaws, weaknesses, and sharing your process for overcoming them is a great way to show to your team and prospects that you are willing to help mentor them, and that they aren’t just a number or a promotion.
One of the most frequent questions I get asked is “Are you successful”. That’s a very hard question to answer. Am I the top leader in my company? NO. Does that mean I am not successful? NO. Each person’s definition of success can be different. That is why a mentor must be flexible when it comes to training and coaching. Each person on their team has their own why, some might be in it for the discount only, some might be what we call a “hobbyist” selling to friends and family every once in a while, with no ambitions of building a team, while other thrive on sponsoring and mentoring. A good mentor will tailor their training, incentives, and guidance to every type of Direct Seller.
You need to be your team’s biggest cheerleader and motivator. One of the great things about Direct Selling Company’s is how much they LOVEs to celebrate their consultants. They have sponsoring incentives, promotion incentives, training and resources and plenty of opportunities for recognition. Mentor’s can use those incentives to help their new designers be successful. But they can also help them with their own incentives. For example, each new designer that I sponsor is gifted Epic Facebook Party training. I will keep the team updated on their progress and I’m always giving shout out and kudos’s when they reach their goals! I LOVE spoiling my team almost as much as I love spoiling my customers ;)!
These are just a few of the qualities and traits that I believe make someone a good mentor, although there are many many more that I’m sure you could think of. Comment below with some of your ideas!
Looking for an Origami Owl Mentor? I would love to hear from you! Contact me HERE so we can Chat!